Last updated: 14 July 2026
The short version: everything we sell has a 14-day, no-questions-asked, full refund. Try before you buy anyway: the free tier is the whole studio, minus the pro export formats.
Under the Consumer Contracts Regulations 2013 you have the right to cancel within 14 days of purchase. We honour this in full for both plans, with no waiver and no conditions: tell us within 14 days of your first Pro payment or your lifetime purchase and we'll refund the full amount, even if you've used the app.
Cancel anytime from the Account menu in the app. It opens your billing portal, and cancellation takes effect at the end of the current billing period, so you keep Pro access until then. We don't refund partial months after the cooling-off period, but you're never locked in beyond the month you've paid for.
Your loyalty progress is never lost when you cancel: your subscribed months stay on record, and if you resubscribe you continue at the price those months have earned.
If a monthly renewal is taken and you meant to cancel, contact us within 14 days of that payment and we'll refund it, provided the subscription is cancelled.
Full refund within 14 days of purchase, no questions asked. After 14 days, refunds are at our discretion, so get in touch and we'll be human about it.
Under the Consumer Rights Act 2015, digital content must be as described, fit for purpose and of satisfactory quality. If BrushVector is faulty, you're entitled to have it put right, and to some or all of your money back if we can't fix it. This is a statutory right and sits alongside everything above.
Email support@brushvector.com from your account email address. Refunds go back to your original payment method, usually within 5–10 working days of approval.
Nothing in this policy limits your statutory rights as a consumer.